FAQs
Please have a look at our frequently asked questions.
FAQs
Please have a look at our frequently asked questions.
Shopping Information
What does Sonderland aim to do?
At sonderland, our mission is to explore fashion around the world. We believe fashion is not limited and everyone should have access to it. So join us as we try to make our brand inclusive of international fashion.
Do You Ship Internationally?
As of now, we aren’t shipping internationally. We ship all over India.
How Long Will It Take To Get My Package?
We ship your packages in 2 days. You will receive the product within 4 to 10 days.
Payment Information
What Payment Methods Are Accepted?
Credit/Debit Cards, UPI, PayTM, Google Pay & Net banking!
COD is not accepted.
Orders & Returns
Can I return the product?
You can return the product only if you have received the wrong order. You can mail us and send a picture of the wrong order to place the return.
Our delivery executive will pick up the order at your doorstep.
Will I get a refund?
We do not have a refund policy. You can exchange the product in case you receive the wrong order.
How Do I Track My Order?
You can go here and enter your tracking ID and Email ID to track your order.