At Sonderland, customer satisfaction is our top priority. Please review our refund policy below:

  • No Refunds: We do not offer refunds except in the case of damaged products.
  • Damaged Products: If you receive a damaged product, please inform us within 12 hours of delivery. To initiate a refund for a damaged product, you must provide proof of the damage (such as photos) via email to Failure to inform us within the specified timeframe will result in ineligibility for a refund.
  • Exchange for Size Issues: If the size of the product is not fitting, we will be happy to exchange it. Please contact our support team for assistance with the exchange process.

Cancellation Policy

We understand that sometimes you may need to cancel your order. Our cancellation policy is as follows:

  • Order Cancellation: You can cancel your order within 24 hours of placing it. To cancel your order, please contact us at or call us at +91 7975171508.

Contact Information

For any questions or assistance with refunds, exchanges, or cancellations, please contact our customer support team:

We are here to help and ensure you have a positive shopping experience with Sonderland.

Note: This refund and cancellation policy is subject to change without prior notice. Please review this policy periodically for any updates or changes.

Thank you for shopping with Sonderland!